Customer Testimonials

What Our Training Customers Say

"Based on a thorough worldwide market analysis for trainings on software product management, Samsung SDS selected the ISPMA approach and InnoTivum Consulting as training provider. The results of the 10-day training exceeded our high expectations. This training has proven to be a major step in Samsung SDS’ efforts to extend our software product business."

Giyeong Son, Vice President, Samsung SDS, Korea


"After some of Intershop‘s product managers had participated in Hans-Bernd Kittlaus‘ public SPM trainings, we invited him to Jena for an in-house training with our complete team. It did not only help us to improve our common SPM understanding and SPM language, but the interactive character of the training frequently led to highly useful discussions. Hans-Bernd Kittlaus adapted the training to our situation so that we had very company-specific benefits from it. All participants including the „repeaters“ evaluated the three days very positively.“

Matthias Hirschfeld, Director Global Product Management, Intershop Communications AG, Germany


"The innovative family-owned Liebherr corporation is a.o. the world market leader for cranes. We offer software solutions for a multitude of application areas which are managed by my team. The in-house training with Hans-Bernd Kittlaus proved to be the perfect match for the ongoing education for our product managers in the domain „IT for Machines“ who have fairly divergent backgrounds of experience. The SPM Framework set the right frame, and Hans-Bernd‘s interactive approach and numerous industry examples demonstrated the applicability of the training contents in our environment. All participants gave very positive feedback!“

Marcel Flir, Head of ITM Product Management, Liebherr Factory Nenzing GmbH, Austria


"Primavera is the leading ERP software vendor in Portugal, Angola, Mozambique and Cape Verde with an SPM Team of experienced and new product managers. All our participants rated the SPM training very positively. Unlike other frameworks and trainings that we had tried before, ISPMA's SPM framework fits nicely with our approach, and the training contents gave us valuable input for improvements. Hans-Bernd Kittlaus summarized perfectly our main concerns. The numerous examples from his extensive practical experience and his highly interactive way of training provided significant additional value. This will surely allow us to make some organizational improvements. 3 days well invested!

 Nuno Queiros, Director Product Management Department, Primavera, Braga, Portugal


"I am product line manager at Lufthansa Systems for two successful product lines for airlines. We had been looking for product management training for some time. In 2014 I could participate in one of Hans-Bernd Kittlaus‘ public trainings that helped me a lot. That triggered us to do an in-house SPM training with Hans-Bernd Kittlaus for colleagues from different product areas. They were also delighted about the convincing structure of the framework, numerous ideas for company-specific improvements, the training’s interactivity and the good mix of state-of-the art contents and foundation in the trainer’s broad practical experience.“

Caroline Ossmann, Product Line Manager, Lufthansa Systems GmbH & Ko. KG, Germany


"update is an established successful vendor of CRM Software having an SPM Team with a good mix of experienced and new product managers. The SPM Training was rated very positively by all team members since it gave us a convincing structure and good input for improvements of our processes and our priority setting. The many examples from the rich experience of Hans-Bernd Kittlaus as well as his responses to our numerous questions were of highly practical relevance. We are definitely interested in Advanced Level Trainings."

Dr. Gerd Weishaar, VP Product Management, update software AG, Vienna, Austria


"Qualco is a leading software solutions and professional services provider specialised in the Debt Management industry. Qualco services, providing leading-edge business solutions, over 50 financial institutions in 16 countries with corporate presence in Greece, UK, Belgium and France. Aiming to increase efficiency in software delivery worldwide, Qualco has recently established a product driven organisation stream introducing among others the Product Management Function. To strengthen this, Hans-Bernd Kittlaus conducted a 3-day training with the product management team and the 1-day workshop with Qualco’s executive management team. We have been very satisfied with both due to the highly comprehensive and structured contents, Hans-Bernd’s broad expertise and ability to guide us through the material in a very interactive way thereby addressing all our company-specific issues. We are looking forward to continuing the cooperation."

Angelos Karastergios, Director of Products, Qualco, Athens, Greece


"I participated in the SPM training together with two of my colleagues from Blancco. We had already attended a different training the previous year, but the ISPMA-based training was much better. The contents of the training was more comprehensive and structured and contained practical advice from the trainer, Hans-Bernd Kittlaus, based on his extensive experience in the industry. We now have many ideas that we can implement to improve our current work environment."

Joel Catala, Product Manager, Blancco Oy Ltd., Finland


"We have for some time been considering how to organize our product management function in the future. The SPM training provided a perfect framework, which we can apply right away. I am taking a list of to-do's with me home and will start executing tomorrow.  Hans-Bernd Kittlaus is a very experienced SPM expert and delivers the comprehensive content in a structured and convincing format. 3 days well invested."

Lars Hedal, CEO, Hedal Kruse Brohus A/S, Denmark


"With BISON as a standard software company product management is of significant importance. Though we have been working on systematic improvements of our approach and our processes for years, we have benefitted from this SPM training due to the structured approach based on the SPM Framework, the practical orientation across the full spectrum of topics with excellent examples and exercises, and the inspiring discussions with Hans-Bernd Kittlaus and the other participants. I can recommend this training without any restrictions."
Daniel Käch, Head of Product Management, BISON Schweiz AG, Switzerland


"As a junior product manager with half a year of job experience, I was a bit sceptical in the beginning whether this training would meet my needs. However, the excellent structure based on the SPM Framework and the support from Hans-Bernd Kittlaus provided a framework for me that helped my understanding significantly. I got a comprehensive overview of product management in all its functions for the software area. In the end, I succeeded in the certification exam on first try."

Franziska Dötsch, Junior Product Manager Printing Software, Ricoh Deutschland GmbH, Germany


"As a company that is investing heavily in software product development we are constantly and systematically optimizing our product approach. The SPM Training has given me valuable input how we can further improve our product concept and our product management approach."

Thomas Bonnet, Head of Product Engineering, Loyalty Partner Solutions GmbH, Germany


"As part of my business informatics studies at the University of Mannheim I had already got in touch with the ISPMA Framework and had been pointed to Hans-Bernd Kittlaus‘ SPM training. So I was very happy when I could participate in his in-house training for Lufthansa Systems. For me in my first job as product manager, the training gave a perfect structured view on all facettes of SPM. The more experienced colleagues were also enthusiastic about the contents. The interactivity of the training enabled us to discuss the implementation in our environment and to get Mr. Kittlaus‘ direct feedback based on his practical experience.“

Christian Bischoping, Product Manager, Lufthansa Systems GmbH & Ko. KG, Germany


"I participated in the SPM training together with a colleague. The training gave us a very good overview on the state-of-the-art of the whole spectrum of SPM topics and prepared us nicely for the certification exam. The trainer, Hans-Bernd Kittlaus, proved to be an excellent expert who spiced up the training content with numerous practical examples. His interactive approach led to good discussions in which the participants’ practical problems were mirrored against the training content. The training provided impulses for further standardization of our internal product management processes. Additional colleagues will participate in the SPM training. We are happy to recommend it to IT product managers."

Dr. Clemens Engelke, Member of the Executive Board, PPI AG, Germany


"The SPM training gave an excellent framework as an analytical background to daily operations. I took away new input on product related organization structure, on roles and responsibilities and how we can improve the processes in my own business unit. I can recommend this training to anyone who is working with Software Product Management."

Sarah Broux, Product Manager, Norriq, Belgium


"Contents and material of the seminar provide an essential foundation for product management and can be used by any SPM as a blue print for his daily work."

Heiko Woywodt, Product Manager, Intershop AG, Germany


"We are two Global Product Managers from Netop who participated in the SPM training in January 2012. The instructor Hans-Bernd Kittlaus is very experienced and knowledgeable in the software product management field and provides useful practical examples. We took a lot of inspiration from the course and it proved to be a good foundation for the elements of software product management. We can recommend this training to anybody involved with software product management."

Chris Twyman, Global Product Manager, Netop Solutions A/S, UK

Marius Neagu, Global Product Manager, Netop Solutions A/S, Romania 

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